About business analysis...

Our clients often ask us to determine exactly what type of documentation would best suit their current needs and requirements. Often they have existing documentation that no longer fulfills their client needs. At other times, much of the required knowledge rests within the minds of their experts.

Tools we use...

Rowan Tree Books has developed a documentation analysis methodology that quickly identifies the real documentation needs of each organization, prioritizes them, and provides recommendations for development of each identified requirement.

Our methodology....

We work closely with our clients, their technical resources, and their users to determine exactly what needs to be accomplished. Our worksession based methodology builds consensus between all key participants, while efficiently identifying the real documentation needs of your users.

We incorporate this information with the data collected from our standard business methodology (needs analysis, interviews, product testing, etc.) to develop a documentation plan for your organization.

Our goals...

During our analysis of your documentation requirements, we strive to:

• Identify the most critical elements requiring documentation.
• Determine the best means for presentation of required content (online, hard-copy, web).
• Prioritize and plan for delivery of required documents.
• Summarize key items that must be documented within a table of contents format (TOC).